Privacy Policy

Who We Are

Our website address is: https://sp-rent-phuket.com. We are a motorcycle rental service based in Patong, Thailand. At our company, you can rent motorcycles to explore our beautiful country. We speak Thai, English, German, and French, so there should be no communication barriers during the rental process.

What Personal Data We Collect and Why We Collect It

Rental Reservations

When you make a reservation for a motorcycle on our site, we collect personal information such as your name, contact details, and identification number (ID card or passport) to process your booking. This information is necessary to confirm your rental and ensure compliance with local regulations.

Contact Information

If you contact us via a form on our website, we collect your name, email address, and any other information you choose to provide. This data is used solely for the purpose of responding to your inquiries and providing customer service.

Payment Information

We collect payment information to process your rental payments. This may include your credit card details or other payment method information. Note that we do not store your payment details; they are handled by our secure payment processing partner.

User Accounts and Login

If you create a user account on our website, we collect the information you provide, such as your name, email address, and password. This information is used to manage your account and provide you with access to our services. You can view, edit, or delete your personal information in your account at any time. If you choose to delete your account, we will remove your data, except for any information we are required to retain for legal or administrative purposes.

Cookies

We use cookies to enhance your experience on our website. These cookies may store your preferences or other session information. Cookies are used to remember your login details, track your activity on our website, and ensure a smooth rental process.

  • Session Cookies: These cookies are temporary and are deleted once you close your browser.
  • Persistent Cookies: These remain on your device for a set period of time or until you delete them. They help us remember your preferences for future visits.

Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, articles) from third-party websites. Embedded content behaves as if you have visited the other website. These websites may collect data about you, use cookies, or embed additional third-party tracking. We recommend reviewing the privacy policies of these third-party websites, as we are not responsible for their content or privacy practices.

Analytics

We use analytics tools to understand how users interact with our website, improve our services, and enhance the user experience. This data is anonymized and does not identify individual users.

Who We Share Your Data With

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your rental or comply with the law. This includes:

  • Payment Processors: To handle payment transactions.
  • Legal Authorities: If required by law for compliance with regulations.

How Long We Retain Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. For example:

  • Rental Information: Retained for the duration of the rental and any required post-rental period.
  • Contact Information: Retained until your inquiry has been fully resolved.
  • Cookies: Session cookies are deleted after your session ends; persistent cookies are retained based on your browser settings.

What Rights You Have Over Your Data

If you have an account on our site or have made a rental reservation, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments and rental inquiries may be checked through an automated spam detection service.

Your Contact Information

For any privacy-related concerns, you can contact us at [insert contact information, such as an email address].

Additional Information

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption of payment information, and restricted access to personal data.

Data Breach Procedures

In the event of a data breach, we will notify affected users and authorities as required by law. We will take appropriate measures to secure the data and prevent further breaches.

Third-Party Data

We may receive data from third-party services such as payment processors or analytics tools. This data is used solely for the purposes described in this privacy policy.

Automated Decision Making and Profiling

We do not use your data for automated decision making or profiling.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their privacy policies.

Updates to This Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and significant changes will be communicated to you via email or through a notice on our site.